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Shipping FAQs

IL - FOID and license
MA - LTC and license
NJ - FID and license
CT - Pistol Permit and license
NY and CA - FFL information (Name and address or phone number so we can request the FFL)

If you choose not to insure your package at checkout, please note that Mass Ammo will not be responsible for initiating a claim for your lost or damaged package with UPS. We will respond to requests for information if we are contacted directly by UPS. We recommend insuring your package for your benefit should something happen to your package in transit.

FAQs

Currently orders can only be placed online.

We have a low Flat Rate of $14.50.

Orders are usually processed within 24 hours of receiving them. We are working to ship orders as quickly as possible, which will likely be next business day. Tracking numbers are posted as notes on your order. You can login, see the notes and track your package plus there will be an email sent for every order update.

We are not open to the public.

Order confirmation is sent when the order is received. The tracking number is sent via email once the order has been processed.

The packages are shipped via UPS; they can be tracked on their website or by following the link below. Tracking Information: https://www.ups.com/tracking/tracking.html

Packages can be shipped with signature required upon request.

For the safety of our customers, returns are reviewed on a case by case basis. Because shipping companies do not treat packages as nicely as we'd like them to, we try and prevent packages being shuffled back and forth between our warehouse and customers so the ammunition itself does not get damaged. Any returns/cancellations may be subject to a restocking fee of up to 20%. That being said we will do everything we can to make sure you are satisfied with your purchase through Mass Ammo.
We accept payments via Credit Cards or Charge Cards through our website. All goods remain the property of the Company until paid for in full.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
When placing your order, you will see an area where you can attach your documentation and photo ID. Please upload both items in one file. All identification will be kept on file for your convenience when you place additional orders.
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